The five links

From shop shelf to settled payment in five steps

Every step updates in real time, so no one is chasing calls, messages or paper.

LINK 01

Retailer orders

The shop owner browses the catalogue, adds products to the cart, and places the order in-app. Stock is validated before the order goes through โ€” no promises the warehouse can't keep.

LINK 02

Distributor approves

The order lands in the distributor's queue instantly. Approve, edit or reject with one tap, then send it straight to the warehouse for fulfilment.

LINK 03

Warehouse packs

Warehouse staff get a pick list with exact products and quantities. They verify stock, pack the order, flag any shortages, and mark it ready for dispatch.

LINK 04

Driver delivers

The packed order is assigned to a driver, who follows an efficient route, updates delivery status live, and captures photo or signature proof at the doorstep.

LINK 05

Payment confirms

The retailer pays through EVC Plus or cash on delivery. Payment status updates for everyone, a digital receipt is issued, and finance reconciles automatically.

One platform, six tools

Every role gets its own focused app

Nobody wades through features that aren't theirs. Each role sees exactly what it needs โ€” and every action feeds the same connected chain.

Retailer App

Catalogue, cart, checkout, order tracking, EVC Plus payments and digital receipts โ€” built for shop owners.

Distributor Dashboard

Approve orders, manage products and prices, monitor inventory, assign deliveries and view analytics.

Warehouse App

Pick lists, packing workflows, shortage reporting and driver handover โ€” fast screens with minimal navigation.

Driver App

Assigned deliveries, mapped routes, live status updates and proof-of-delivery capture with minimal typing.

Finance Tools

Payment verification, EVC Plus reconciliation, outstanding balances and exportable finance reports.

Admin Portal

User accounts, role permissions, distributor settings, integrations and audit logs for platform owners.

Built for real conditions

Designed for the way business actually runs here

Works offline

Poor internet doesn't stop trade. Retailers draft orders, warehouse staff pick and pack, and drivers record deliveries offline โ€” everything syncs safely when connectivity returns.

Three languages

Somali, Arabic and English, chosen per user, with correct right-to-left Arabic layout. Labels, receipts and notifications all follow your language.

Everyone stays informed

Push, SMS and in-app notifications keep retailers, distributors, warehouse teams and drivers updated on orders, payments, deliveries and stock โ€” automatically.

EVC Plus native

Payments flow through EVC Plus, the mobile money system Somali businesses already trust โ€” with clear status, digital receipts and finance reconciliation.

Secure by role

Every user creates their own account and sees only what their role allows. Warehouse staff never see finance; retailers never see each other's data.

Grows with you

Start with one distributor and a few hundred retailers; scale to thousands. The platform is built to keep pace as your network expands.

Browse & order

The whole catalogue, always up to date

No more calling around to ask what's available. Browse by category or search by name and brand โ€” every product shows real photos, current prices, pack sizes and live stock availability.

  • Search by product name, brand or category
  • Discounts and special offers surfaced automatically
  • Stock is validated before your order goes through
  • Reorder your regular stock from history in seconds
Track delivery

Know exactly where your order is

Follow every order from pending to delivered with a clear status timeline and estimated delivery time. When your order is dispatched, you get a notification โ€” so you're ready to receive your goods, not waiting all day wondering.

  • Live status: pending โ†’ approved โ†’ packed โ†’ dispatched โ†’ delivered
  • Push and SMS notifications at every key step
  • Estimated delivery time for planning your day
Pay & keep proof

Pay with EVC Plus, keep a receipt for everything

Pay the way you already do โ€” through EVC Plus. See clearly whether each payment is pending, successful or failed, and receive a digital receipt as proof of purchase. Your full order and payment history stays in the app, always.

  • EVC Plus mobile money payment built in
  • Clear payment status on every order
  • Digital receipts โ€” no lost paper, no disputes
  • Complete order history at your fingertips
Reliable everywhere

Weak internet won't stop your business

The app saves your activity offline and syncs automatically when the connection returns. And if something goes wrong with an order, payment or delivery, support is one tap away inside the app.

  • Offline-first: browse cached catalogue, draft orders anytime
  • Automatic, safe sync when internet returns
  • In-app support for order, payment and delivery issues
  • Somali, Arabic or English โ€” your choice, remembered
Getting started

Set up in minutes โ€” no sales rep required

STEP 01

Create your account

Sign up yourself with your phone number or email and a password. Password reset by SMS if you ever need it.

STEP 02

Add your shop details

Shop name, address, phone and GPS location โ€” so deliveries find you the first time.

STEP 03

Pick your language

Choose Somali, Arabic or English at first launch. Change it anytime in settings.

STEP 04

Place your first order

Browse the catalogue, fill your cart and order โ€” your distributor sees it instantly.

Business dashboard

The health of your business, at a glance

Total orders, sales, payments, deliveries, retailers and inventory โ€” summarised in one overview so you spot problems before they cost you money.

1,248Monthly orders processed
1,120Deliveries tracked
2,530Active retail outlets
EVC+Payments reconciled
Everything in one place

Eight jobs, one dashboard

Order queue & approval

  • Incoming retailer orders appear instantly โ€” no calls, no missed messages
  • Approve, edit, reject or cancel with full context
  • Send approved orders straight to warehouse staff for picking
  • Assign packed orders to drivers or logistics partners

Products & pricing

  • Add, edit and remove products โ€” retailers always see the current catalogue
  • Update prices and the app reflects them immediately
  • Configure discounts and special offers that surface to retailers

Inventory & warehouses

  • Monitor stock levels across all warehouses in real time
  • View inventory by warehouse and location
  • Low-stock alerts so you restock before products run out

Retailer directory & credit

  • See every retailer buying from you in one directory
  • Segment by location, order value, payment status or frequency
  • Set credit limits and payment terms to reduce financial risk

Payments & reconciliation

  • Reconcile EVC Plus and cash payments against orders
  • Confirm revenue actually received, not just promised
  • See unpaid and partially paid orders โ€” follow up with confidence

Sales analytics & reports

  • Sales by product, retailer, territory and date range
  • Export CSV or PDF reports for management and accounting
  • Long exports run in the background โ€” keep working while they generate

Delivery monitoring

  • Watch delivery progress across all active orders
  • Spot pending or delayed orders before retailers call
  • Full accountability from warehouse handover to proof of delivery

Business settings & staff

  • Configure delivery zones, payment and notification settings
  • Set up warehouses, contacts and service areas
  • Assign staff roles โ€” warehouse teams see fulfilment only, never your finances
Your whole team, connected

Silsilad works for everyone on your payroll

Your dashboard is the control centre โ€” and each of your teams gets a focused app that feeds it.

Warehouse teams

Pick lists with exact products and quantities, packing workflows, shortage flags, stock adjustments and driver handover records โ€” all synced to your dashboard, even during poor connectivity.

Drivers

Assigned deliveries with customer details, efficient routes on a map, live status updates, proof of delivery, cash collection records and end-of-day summaries for finance.

Finance officers

Every payment linked to its order: verify EVC Plus confirmations, record cash payments, track outstanding balances, flag discrepancies and export reconciliation reports.

Why distributors switch

What changes when the chain goes digital

No more order chaos

Orders arrive structured and stock-validated โ€” not scattered across calls, texts and voice notes that get lost or misheard.

No more stock surprises

Low-stock alerts and per-warehouse visibility mean you restock on schedule instead of discovering empty shelves when a big order lands.

No more payment confusion

Every dollar is traceable to an order. Outstanding balances are visible, credit exposure is controlled, and reconciliation takes minutes, not days.

About Silsilad

Building the digital backbone of African distribution

Silsilad means "chain" in Somali. We chose the name because that's exactly what we build: an unbroken digital chain connecting retailers, distributors, manufacturers, warehouse teams and logistics partners โ€” so trade moves faster and nothing falls through the gaps.

Our story

Distribution in our markets runs on trust โ€” and far too much manual work

Across Somalia and East Africa, the supply chain that stocks every neighbourhood shop still runs on phone calls, paper notebooks and memory. Retailers call around to check what's in stock. Distributors chase payments they can't trace. Warehouses discover shortages mid-order. Drivers deliver with no record of proof.

Silsilad was founded to change that โ€” not by importing a foreign platform that ignores how business really works here, but by building digital infrastructure around the realities of our markets: EVC Plus mobile money, Somali and Arabic languages, budget Android phones and unreliable internet.

What drives us

Mission, vision and values

Mission

Simplify and digitize distribution across Africa through one trusted platform โ€” replacing scattered manual work with clear digital operations that any business can run.

Vision

Become trusted infrastructure for trade and logistics in African markets โ€” the digital backbone that every order, delivery and payment moves through.

Values

Simplicity โ€” tools anyone can use. Trust โ€” every transaction traceable. Local fit โ€” built for our markets, not adapted to them. Growth โ€” for our customers first. Accountability โ€” at every link in the chain.

Why Silsilad

Because the cost of manual distribution is invisible until you add it up: hours of follow-up calls, stock you didn't know you were out of, deliveries with no proof, payments no one can reconcile. We remove all four.

Who we serve

Built for every link in the chain

Retailers

Neighbourhood shops and stores that want to order stock in-app, pay by EVC Plus and know exactly when goods arrive. For Retailers โ†’

Distributors

FMCG and wholesale distributors managing orders, warehouses, drivers and retailer credit at scale. For Distributors โ†’

Manufacturers

Brands that need demand visibility across distributors and regions to plan production and grow into new markets.

Warehouse teams

Fulfilment staff who pick, pack and hand over hundreds of orders with accuracy and accountability.

Logistics partners

Drivers and delivery companies who move goods the last mile with routes, live status and proof of delivery.

Finance teams

Officers who verify payments, chase balances and close the books โ€” with every transaction linked to its order.

How we build

Principles behind the platform

Local-first, always

EVC Plus payments, Somali and Arabic with proper right-to-left layout, GPS or manual addresses, and workflows familiar to how business is actually done.

Works where internet doesn't

Offline-first mobile apps for retailers, warehouse staff and drivers โ€” because connectivity should never stop commerce.

Trust is engineered

Role-based access, isolated business data, audit trails, secure payments and digital proof at every step โ€” trust you can verify, not just assume.

Talk to us

We'd love to show you the chain in action

Whether you run three shops or a distribution network across regions, schedule a personalized walkthrough of ordering, inventory, delivery, payments and analytics.

๐Ÿ“ง EmailSilsaladsomalia@gmail.com
๐Ÿ“ž Phone / WhatsApp+1 416-700-0148
๐Ÿ“ Address2310 119 Street NW, Edmonton, AB